Do Your Leaders “Get” Patient Safety. 

In any health care organization, leadership’s first priority is to be accountable for effective care while protecting the safety of patients, employees, and visitors. Competent and thoughtful leaders contribute to improvements in safety and organizational culture. They understand that systemic flaws exist and each step in a care process has the potential for failure simply because humans make mistakes. Additional Resource: The Joint Commission https://www.jointcommission.org/assets/1/18/SEA_57_Safety_Culture_Leadership_0317.pdf

Improve Your Center’s Infection Control & Prevention Processes!

Mar 08, 2017 | 1536 Views

By Lisa Waldowski
Infection Control Specialist
Standards Interpretation Group

In 2016, 43% of ambulatory care centers, and 53% of office-based surgery settings surveyed by The Joint Commission had non-compliant findings associated with breaches in high-level disinfection (HLD) and/or sterilization processes.

Ambulatory settings are among the top group of Joint Commission accrediteds who are challenged with breaches in HLD and/or sterilization and it’s the number one threat to patient health and safety in these organizations.

Reviewing Risk Assessment
Keeping this in mind, it’s a good time to examine the reality of your organization’s risks when it comes to the HLD of endoscopes and/or probes or the sterilization of surgical or dental instruments.
If your ambulatory care organization owns devices/equipment that require reprocessing, are HLD/sterilization processes included within your Infection Prevention and Control activities?
If your answer is no, it’s probably a good time to re-visit square one.

Though developing a risk assessment process isn’t a linear activity, key elements include:

  • Risk Identification (don’t forget to look at all surgical locations and procedures that involve HLD or sterilization)
  • Goal creation
  • Development and implementation of infection control plan
  • Evaluation of plan

It’s a seemingly simple concept, but risk assessment drives absolutely everything in infection prevention and control!

Sterilization Specifics
Both HLD and sterilization processes require exact steps to be conducted each and every time. These steps are included in device/equipment/product manufacturer instructions for use, as well as evidence-based guidelines specific to HLD and sterilization.

But the sterilization and HLD breaches we’re increasingly hearing about in the news cannot be avoided by sitting at a desk writing policy. You will need to see the point-of-use, storage, etc. at your facilities first-hand, regardless of where they’re physically located, and well before your potential survey date.

For example, everyone knows endoscopes are difficult to clean, but a breach means your organization is not following HLD or sterilizations processes each and every time. You need to HLD or sterilize it the same way, each and every time to avoid potential harm to a patient.

In the accreditation manual, compliance with this standard falls under:

  • IC.02.02.01 – The organization reduces the risk of infections associated with medical equipment, devices and supplies.
    • EP2 – Intermediate and high-level disinfectant and sterilization
    • EP4 – Storing medical equipment and supplies

Evidence-based guidelines drive our reprocessing process for sterilization and these include:

  • Point-of-use (pre-clean)
  • Cleaning
  • Prep and pack
  • Sterilization
  • Storage

Similarly, the reprocessing process for HLD for endoscopes encompasses:

  • Pre-clean at the point of use
  • Leak testing
  • Cleaning
  • Rinsing
  • HLD
  • Rinsing
  • Drying and storing

View this thorough presentation – from JCR’s 2016 Annual Ambulatory Care Conference – it’s an especially helpful tool for addressing HLD processes.

Frontline staff, supervisors, managers, and infection preventionists with oversight responsibilities (for signing-off frontline staff), need initial and on-going competency and training of HLD and sterilization processes, to include the products, devices, and equipment used. Regardless of their title, staff performing HLD/sterilization must be able to demonstrate those competencies, not just the human resources paperwork certifying they’ve been trained to do so.

As intimidating and time-consuming as this all sounds, Joint Commission provides a resource that outlines this work step-by-step, in a single source for healthcare organizations.

The Joint Commission developed a BoosterPak™ on HLD and sterilization, which may contribute to the identification and prevention of HLD and sterilization breaches as supported by evidence-based guidelines in ambulatory care and office-based surgery practices. The HLD and Sterilization Booster Pak™ provides specific content needed to understand and correctly interpret standard IC.02.02.01 EP2 with additional related standards.  The content is short, clear, and applicable for use with frontline staff, those with oversight responsibilities (managers/supervisors), and infection preventionists

Being a Judge

So excited to be a judge at the MedHealth Summit for early stage startup pitch competition during this novel event and collaborative event. On February 14th I will be part of an exciting cross-border event that is groundbreaking for our region. A vast number of exceptional organizations and individuals have come together to deliver what we anticipate to be an educational and inspiring day with an agenda that will truly catalyze our region.

Five early-stage companies pitch their innovations and compete for prizes!
Pitch Companies:
CarePRN
Find Your Ditto
Functional Fluidics
Melius Outcomes
SteriDev
Judges:
Patti Glaza, Managing Director, Detroit Innovate & First Step Fund
Paula Sorrell, Director, Institute for Research on Labor, Employment, and the Economy
Rosemary Bayer, Co-founder and Chief Inspiration Officer, ardentCause L3C
Maureen D’Agostino, Principle, MBD Consulting, LLC
Marti Lolli, Senior Vice President, Commercial Markets at Priority Health

Welcome!

Welcome to my website.  This is my very first post.  After more than 30 years in healthcare and the last 25 years in a healthcare system I have left to start my own consulting business.  My passion is competent clinical care for patients, a safe environmentally strong buildings for employees to come to work in and a well prepared healthcare organization ready at a moments notice to support their communities in times of disaster both internally and locally to the communities that are served.  With this all wrapped around a service excellence model that is in support of everyone who comes in contact with you and your organization.

As a recognized national expert in accreditation and regulatory survey preparedness, I walk hand in hand with the healthcare staff to create processes that assure competent clinical and safe environments to pass any accreditation or regulatory survey.

Knowledge of the inner workings of the accrediting agencies and CMS process is an invaluable tool that aids in the survey process and during the actual survey.  It is because of my years of integration with these groups that I have been able to obtain such a strong background in these processes.

Service is the cornerstone of all we do.  How we treat each other transcends to your patients. Rounding with a purpose on every patient is a learned process. I can teach you how to cover service, safety, accreditation, infection control and meet the needs of your patient in seconds.

Ask me a question, what’s on your mind?