In any health care organization, leadership’s first priority is to be accountable for effective care while protecting the safety of patients, employees, and visitors. Competent and thoughtful leaders contribute to improvements in safety and organizational culture. They understand that systemic flaws exist and each step in a care process has the potential for failure simply because humans make mistakes. Additional Resource: The Joint Commission https://www.jointcommission.org/assets/1/18/SEA_57_Safety_Culture_Leadership_0317.pdf